FAQ

1, if I buy more items, can I get a discount?
  Yes, if you buy more merchandise, you can get more discounts. For the same product, if you buy 10pieces, you will get a 5% discount. If you are interested in more than 10 quotes, please contact us:
- the product you want
- the exact quantity of the required order
- when do you want?
- whether there is a special packaging requirements
With the above information, we will return to you with a quote. For more information, please contact our sales department at totalopt@hotmail.com.
Please note that the bigger the order, the more secure you will save money.

2, if I want to add or remove goods in the shopping cart, how to do?
   Please log in to your account and click the "My Shopping Cart" link in the upper right corner of each page. You can view items that have been added to the shopping cart. If you want to remove a product from the shopping cart, just click the "Delete" button on the right. If you want to add a product, simply enter the quantity you want to purchase in the Quantity column.

3, what is PayPal?
   PayPal is a safe and reliable payment processing service that allows you to shop online. PayPal can be purchased by using a credit card, debit card or electronic check. Total Opt can not see your card number because it has been encrypted with the PayPal server. This limits the risk of unauthorized use.

4, payment, I can change my address?
  If you would like to make changes after placing your order, please contact our customer service department as soon as possible to indicate your request. If the package is not shipped, we will be able to ship to another address. However, if the package is shipped, you can not change the delivery address.

5, how do I know if my payment has been received?
  After receiving your payment, we will send you an email to inform you. You can also access Total Opt and log in to your account to check the status of your order. If Total Opt receives your payment, the status of the order will show "Processing".

6, can I use my other payment method to pay my order?
  Yes, of course. For convenience, we also accept payment methods other than Paypal, such as VISA, Credit Card (Visa, Master Card), Western Union.

7, when can I receive my order?
  In general, for the standard courier, it takes about 5-12 days. For expedited delivery, it takes about 5-7 days.